E-commerce Supply Chain Manager

About the role Ripples Commerce is seeking an experienced E-commerce Supply Chain Manager to join our dynamic team in Bang Rak, Bangkok. This is a full-time position that plays a pivotal role in optimising our supply chain operations to support rapid e-commerce growth. In this strategic position, you will oversee end-to-end supply chain processes, from procurement and inventory management through to fulfillment and logistics coordination. You will be instrumental in driving operational efficiency, reducing costs, and ensuring seamless order delivery to our customers across our online platforms. Key responsibilities Inventory Planning & Management Manage and monitor inventory levels across multiple brands, SKUs, warehouses, and e-commerce platforms. Ensure sufficient stock availability to support BAU sales, campaigns, mega campaigns, and promotional activities. Monitor stock cover, sell-through, stock aging, OOS, overstock, and slow-moving inventory . Develop replenishment and stock allocation plans based on sales trends, campaign forecasts, and business requirements. Coordinate stock transfers and inventory balancing across warehouses and sales channels. E-commerce & Campaign Operations Work closely with E-commerce, Key Account, Commercial, and Brand teams to prepare stock for campaigns on platforms such as TikTok Shop, Shopee, Lazada, and other e-commerce channels . Ensure campaign SKUs and promotional bundles have sufficient inventory prior to campaign launches. Identify potential stock shortages and provide recommendations or mitigation plans to stakeholders. Monitor campaign performance and adjust stock allocation where required. Inventory Control & Accuracy Monitor system inventory against physical inventory and investigate discrepancies. Coordinate with warehouse and fulfillment partners regarding stock receiving, stock movement, returns, damaged products, and inventory adjustments. Support periodic stock counts and inventory reconciliation. Ensure inventory transactions and stock records are accurate and updated in relevant systems. Reporting & Analysis Prepare regular inventory reports and dashboards, including: Stock on Hand Days of Inventory / Stock Cover Sell-through Rate Out-of-Stock Rate Aging Stock Slow-moving / Dead Stock Inventory Accuracy Analyze sales and inventory trends to identify risks and improvement opportunities. Provide actionable inventory insights to management and commercial teams. Cross-functional Coordination Coordinate with Brand, Commercial, E-commerce, Finance, Supply Chain, Warehouse, and Fulfillment teams . Work with clients and internal stakeholders regarding stock forecasts, inventory availability, and campaign requirements. Improve inventory processes, reporting standards, and stock management workflows to support business scalability. What we're looking for 5+ years of proven experience in supply chain management, procurement, or inventory management, preferably within e-commerce or retail environments Strong knowledge of supply chain operations, logistics, procurement best practices, and inventory management systems Proficiency with supply chain management software, Enterprise Resource Planning (ERP) systems, and warehouse management platforms Demonstrated ability to negotiate with suppliers and manage vendor relationships effectively Excellent analytical and problem-solving skills with the ability to identify process improvements and drive efficiency gains Strong communication and stakeholder management capabilities across multiple departments and external partners Experience with demand forecasting, inventory optimisation, and cost reduction initiatives Bachelor's degree in Supply Chain Management, Business, Logistics, or a related field, or equivalent professional experience Proficiency in Microsoft Excel and data analysis tools Fluency in English; knowledge of Thai language is advantageous Preferred: Experience with e-commerce platforms, understanding of ASEAN supply chain dynamics, and familiarity with automated warehousing systems What we offer Competitive salary package commensurate with experience and qualifications Career development opportunities within a growing e-commerce company with potential for advancement to senior supply chain roles Professional training and development programmes to enhance your supply chain expertise Comprehensive health and wellness benefits including health insurance coverage Performance bonuses tied to supply chain excellence and cost savings achievements Collaborative and innovative work environment with a talented, diverse team Access to industry conferences and networking opportunities About us Ripples Commerce is a dynamic and innovative e-commerce company committed to delivering exceptional products and services to our customers across Southeast Asia. We leverage cutting-edge technology and strategic partnerships to create seamless shopping experiences. Our mission is to revolutionise the e-commerce landscape through operational excellence, customer-centric solutions, and sustainable business practices. We pride ourselves on our collaborative culture, where team members are empowered to take ownership, innovate, and contribute to our continued growth. At Ripples Commerce, we believe that a strong supply chain is the backbone of e-commerce success, and we are looking for talented professionals who share our passion for operational excellence. Apply now If you are an experienced supply chain professional ready to make a significant impact within a rapidly growing e-commerce company, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any additional supporting documents to our recruitment team. Join Ripples Commerce and help shape the future of e-commerce in the region.