2008 Receptionist cum Administrative Assistant/Yishun

Contract Period: From 1 Jan 2027 to 31 Dec 2027 Option to Extend: From 1 Jan 2028 to 31 Dec 2028 Personnel to be deployed at the following hours: * Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 45 minutes lunch break * Fridays: 7:00am to 3:30pm, inclusive of 45 minutes lunch break * Service not required on Saturdays, Sundays and gazetted public holidays Job Scopes: Front Desk & Customer Service * Attend to walk-in visitors, parents, and students professionally. * Answer and direct incoming phone calls and email enquiries. * Manage the reception counter and maintain a welcoming environment. Administrative Support * Handle incoming and outgoing mail, courier services, and deliveries. * Maintain and update student, parent, and staff records as required. * Prepare letters, notices, reports, and other administrative documents. * Manage filing systems and ensure proper record keeping. Student & Parent Support * Attend to students reporting sick or requiring assistance. * Administering basic First Aid to students. * Contact parents regarding student matters when required. * Assist with the processing of student-related forms and applications. * Support registration and enrolment-related administrative tasks. School Operations Support * Coordinate booking of meeting rooms and bus. * Monitor and maintain reception area supplies and stationery. * Coordinate the arrangement, procurement, stock-taking, and inventory tracking of pantry supplies, first aid items, school uniforms, and other administrative or operational resources as required. * Support school events such as setting up for meeting and school programmes. Security & Safety Duties * Monitor visitor entry and exit procedures. * Ensure all visitors are properly registered and issued passes by the security. * Report security concerns, incidents, or emergencies to the appropriate personnel. Communication & Coordination * Liaise with vendors, contractors, and service providers. * Coordinate off-site printing requests by receiving printed materials from vendors, verifying deliveries, and assisting with the distribution. * Coordinate with teachers, department heads, and school leaders on administrative matters. * Disseminate information to staff, students, and parents as instructed. Other Duties * Perform data entry and basic reporting. * Assist with school surveys and administrative projects. * Undertake any other duties assigned by the School Leader, Operations Manager, or Administration Manager. Requirements: * GCE 'O' Level, relevant Office Skills Certificate, or equivalent qualification. * Shall have at least 3 years of relevant experience as a receptionist or in a front desk/administrative support role, preferably in a school or educational institution. * Customer service-oriented with good interpersonal and communication skills. * Proficient in Microsoft Office applications and the use of IT systems. * Must possess a valid Standard First Aid Certificate at the time of appointment, or obtain the certification no later than one month before the commencement of their appointment. * Able to communicate effectively with students, parents, staff, and members of the public. * Able to maintain confidentiality when handling student, staff, and school information. * Able to work independently and as part of a team in a fast-paced school environment. * Demonstrate a positive work attitude, professionalism, and a service-oriented mindset.