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Job Purpose: Monitor and control the quality performance of parts produced and delivered by SGST to achieve the highest level of customer satisfaction and customer target: Internal Audit, Customer Audit, Homologation Audit Main responsibilities:- Responsible for Quality Management System (QMS) To achieve Customer quality target. To achieve Customer satisfaction expectation. Follow up and close NC/CAR from all audit system. Improvement internal Quality performance. Control laboratory system. Control supplier Quality and continue improvement. Handle customers complain and support when customer request. Ensure the PPM level to be below customer’s target and continuous reducing Follow up corrective and preventive action and also impact to concerning model Regular visit to customer to ensure their satisfaction level. This position is the customer representative who instruct follow supplier quality manual and standard given by each customer This position can decide on quality problem issue. This position can negotiate with the customer on quality issue. This position can approve to send glass out in case of quality issue. Participate in cross functional teams to implement IATF 16949 core tools (APQP, PPAP, FMEA, SPC, MSA, PSW). Ensure compliance with management systems: ISO 14001, ISO 45001, 5S, CCCF, and internal IT policies. Support and contribute to World Class Manufacturing (WCM) targets and continuous operational excellence initiatives. Qualifications:- Bachelor's degree of Engineer or equivalent qualification. Experience in Quality Management System 3-5 years. Familiar with Automotive Business. Knowledge of ISO/IATF 16949, ISO9001 Knowledge of Internal Audit for ISO/IATF-16949 Knowledge of VDA6.3 Knowledge of homologation requirement (Ex: R43, TIS, etc.) Knowledge of quality tools (EX: SPC, 8D, 7 tools, metrology, etc.) Depth Knowledge of Customer Requirement (standard) Problem solving skills. Communication skill, presentation skill and Interpersonal Skill. Have negotiation skill with any level inside the company, customer, and outsider. Have leadership skill, Direction/Coaching tools, team motivation. Good Command of English language. Computer literacy. To make sure nothing is forgotten; In addition to base salary, this position is eligible for an annual bonus. The targeted bonus based on company and individual performance measures. Housing allowance as percentage of basic salary. Five days’ work week and flexible working hour. Medical insurance also covers spouse and children. Company-provided Life Insurance. Provident Fund. Paid Time Off and Paid Parental Leave. Annual leave more than legal. Free shuttle bus.