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About the role The role of Customer Service Executive (Funeral Services) will primarily handle incoming phone calls, enquiries and bookings relating to funeral halls and facilities. This is a customer-facing role that requires someone who is patient, empathetic, well-spoken and comfortable handling sensitive enquiries professionally. Key responsibilities Handle incoming phone calls and customer enquiries professionally Attend to enquiries relating to funeral hall bookings, facilities and arrangements Assist customers with booking enquiries and provide accurate information Handle customer feedback and requests in a calm and professional manner Coordinate with relevant internal teams regarding bookings and arrangements Follow up on enquiries and ensure proper communication with customers Maintain accurate records of bookings and enquiries Provide general administrative support when required About you Prior experience handling phone calls, customer enquiries and feedback is required Good communication and interpersonal skills Patient, courteous and empathetic when dealing with customers Able to remain calm and professional when handling sensitive situations Customer service, call centre, receptionist, booking or administrative experience will be an advantage About us The company is an established funeral services provider in Singapore, providing professional funeral arrangements and support to families during difficult and important times. The company is committed to providing compassionate, respectful and professional funeral services, assisting families with the necessary arrangements and facilities throughout the funeral process.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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