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E-Commerce Operations Assistant (Customer Service & Order QC) Location: Ubi, Singapore Employment Type: Full-Time Working Hours: Monday–Friday: 8:30am–5:00pm Saturday: 8:30am–12:30pm Job Description We are looking for a responsible, organised and detail-oriented E-Commerce Operations Assistant to support our daily online business operations. This role involves customer service, order checking, inventory verification and general e-commerce operations. You will work closely with our Warehouse Assistant to ensure orders are packed accurately and customers receive timely and professional assistance. Key Responsibilities Respond to customer enquiries and after-sales matters via TikTok Shop Assist customers with order, return, refund and exchange enquiries Check and understand customer issues before providing the appropriate response Escalate complicated cases to management when necessary Perform final checks on packed orders before dispatch Ensure the correct product, colour, size and quantity have been packed Check products for defects or quality issues Double-check and verify stock counts completed by the Warehouse Assistant Identify and report stock discrepancies Assist with stocktaking and inventory organisation Check and process returned items Perform QC checks on incoming/new stock Prepare products and stock required for TikTok LIVE sessions Assist with packing and other warehouse/e-commerce duties when required Keep the working and stock areas organised Requirements Able to communicate clearly in English and Malay Comfortable communicating with customers through online chat Good reading comprehension and able to understand different customer enquiries Detail-oriented and careful with numbers, colours, sizes and quantities Responsible, organised and able to work independently Basic computer and smartphone skills Able to follow SOPs and instructions accurately Willing to assist with different operational duties when required Experience in e-commerce, TikTok Shop, customer service, inventory or order fulfilment is an advantage Training will be provided Who We Are Looking For We are looking for someone who is careful and takes ownership of their work . Accuracy is important in this role as you will be responsible for checking customer orders and verifying inventory. You should also be able to solve basic issues independently instead of waiting for instructions for every task. Salary: $2,000–$2,300 per month, depending on experience.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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