Credit Controller/Senior Credit Controller

At Green Gorilla, we’re not just in waste management — we’re driving environmental change and innovation. As a proudly Kiwi-owned business, we are committed to sustainability, operational excellence, and delivering outstanding service to our customers. We’re now looking for a Credit Controller/Senior Credit Controller (depending on skills and experience) to play a key role in supporting our financial performance and customer partnerships. The Role This is a pivotal position responsible for managing a large, high-volume debtor portfolio, ensuring strong cash flow performance, and minimising credit risk. You will work as part of a close-knit team of three, collaborating closely with our Operations, Customer Service, Sales, and Finance teams to ensure seamless business operations while contributing to our commitment to a cleaner, more sustainable future. Key responsibilities include (but are not limited to) : · Manage and take ownership of a high-volume customer ledger · Drive collections to achieve monthly targets and optimise cash flow · Build strong relationships with customers to support timely payments · Resolve billing queries and disputes efficiently · Perform complex account reconciliations · Assess credit risk and recommend limits · Negotiate payment plans and monitor adherence · Prepare aged debt reporting and performance insights · Maintain accurate records within WastEdge (operations system and AR ledger) · Support month-end Accounts Receivable processes · Identify rends and opportunities to improve credit processes About You You’re a proactive, results-driven credit professional who thrives in a fast-paced environment and enjoys working collaboratively across teams. What you’ll bring: · 3+ years' experience in Credit Control and/or Accounts Receivable (5+ years preferred for Senior Credit Controller appointments). · Proven experience managing large Trade and Commercial ledger. · Industry experience is preferred, with WastEdge system experience considered an advantage. · Strong debt recovery and dispute resolution skills · Experience working to KPIs and collection targets · Excellent communication and negotiation capability · High attention to detail and strong analytical skills Technical Skills Advanced Microsoft Excel (Pivot Tables, XLOOKUP, Power Query preferred) · Strong experience with WastEdge · ERP system exposure (SAP, Oracle, Microsoft Dynamics) · Strong reporting and anlaytical capability This is a fantastic opportunity to work for Green Gorilla – New Zealand’s highly successful independent recycling and waste company that sets the trends of waste services in our country. We are fuelled by ambition, innovation, and kiwi ingenuity to deliver the most sustainable way to manage and process waste, for a cleaner, greener New Zealand. If you are looking for an opportunity to join a dynamic team that collectively works towards a common goal of leaving our environment better, apply now. Please note: we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early. Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.