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Responsibilities • Manage customer growth & retention analysis and actions • Ensure all service commitments are met and customer requirements are fulfilled in a timely manner • Coordinate and maintain close communication with internal and external stakeholders and other relevant departments to ensure smooth business execution and alignment of commercial objectives • Handle rate enquiries • Build and maintain strong relationships with corporate clients, co-loaders, and agents • Prepare weekly and monthly reports for internal colleagues and overseas agents • Perform other duties as assigned by management Requirements • Bachelor’s degree in Business, Economics, Data Analytics, or a related field. • 1–2 years of relevant experience; experience in air freight operations or customer service is an advantage • Familiarity with air cargo operations, including freight processes, shipping documentation, and industry terminology • Excellent command of written and spoken English and Chinese; proficiency in Mandarin is required • Detail-oriented, responsible, able to work under pressure, with a strong customer service mindset • Proficient in MS Office The successful candidates will be rewarded with an attractive salary and benefit package, which is commensurate with experience and qualifications. Please send your application with full resume stating current and expected salary, status of availability to the attention of HR Manager. 20/F, Lee Garden Two, 28 Yun Ping Road, Causeway Bay, Hong Kong or click "Apply Now". Please mark the position applied. (All information provided by applications will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 6 months for future recruitment purpose and will then be destroyed.)
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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