HR Business Partner

Role Summary We are looking for an HR Business Partner to join our Manila team, playing a key role in shaping and delivering our people strategy while remaining closely connected to day‑to‑day HR operations. This role suits someone who enjoys working at both a strategic and hands‑on level — partnering with leaders, supporting employees, and ensuring HR fundamentals are executed well in a fast‑paced, collaborative environment. Role Summary We are looking for an HR Business Partner to join our Manila team, playing a key role in shaping and delivering our people strategy while remaining closely connected to day‑to‑day HR operations. This role suits someone who enjoys working at both a strategic and hands‑on level — partnering with leaders, supporting employees, and ensuring HR fundamentals are executed well in a fast‑paced, collaborative environment. Responsibilities Act as a trusted HR Business Partner, building strong relationships with leaders and employees to support business goals and enhance overall employee experience Lead and drive employee engagement initiatives, including regular check-ins, feedback mechanisms, and culture-building programs tailored to the Manila office Champion a positive and inclusive workplace culture, supporting employee wellbeing, engagement, and retention strategies aligned with business priorities Collaborate with leaders to identify engagement opportunities, address concerns, and implement actions that improve morale, productivity, and team dynamics Oversee employee lifecycle processes, including onboarding, probation management, regular check-ins, and offboarding, ensuring a seamless and positive experience Continuously review and improve HR processes, policies, and practices to enhance efficiency, employee experience, and business alignment Manage HR queries and provide timely, accurate, and empathetic support to employees and leaders Selection Criteria Proven experience as an HR Business Partner or senior HR generalist with strong stakeholder management and influencing skills Demonstrated success in driving employee engagement, culture, and retention initiatives Ability to build trust and credibility across all levels of the organisation Excellent communication and interpersonal skills, with a collaborative and approachable style High level of discretion in handling sensitive and confidential matters Proactive, solutions-focused mindset with the ability to balance strategic thinking and hands-on delivery Strong organisational skills and ability to manage competing priorities Experience in a BPO or multinational organisation is highly preferred