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Tsunami Sport is looking for an dynamic, hard working person to join our Production Team. Applicants should be multi-lingual with a positive approach and able to work in a team environment. A sporting background would be a plus but is not a must. JOB RESPONSIBILITIES: • Follow up on purchase orders with vendors, factories, suppliers, and internal teams to ensure client expectations are met, orders are fulfilled accurately, and deliveries are completed on time. • Support and monitor the production and fulfilment process from pre-production through to shipment, ensuring products meet quality standards and any issues, delays, stock discrepancies, or supplier errors are resolved promptly. • Coordinate dropshipping processes across the business, including supplier setup, order fulfilment, system updates, and communication with internal teams and technology partners. • Maintain accurate product, supplier, pricing, stock, customer, and order information within internal systems and CRM software to support order tracking and communication workflows. • Organise shipment allocations, liaise with factories and suppliers to track orders, and ensure shipments reach their destinations in a timely manner. • Assist in preparing, maintaining, and managing merchandising, procurement, and process-related documents, including tech packs, order tracking records, sampling documents, reports, implementation timelines, and sample allocations for the Sales Team. • Coordinate with vendors and suppliers on lead times, pre-production submissions, sample approvals, production updates, stock availability, supplier performance, and shipment follow-ups. • Assist in stock forecasting by reviewing sales trends, demand patterns, and seasonal requirements, and recommend stock levels or reorder points to help avoid shortages or overstocking. • Work closely with sales, customer service, purchasing, warehouse, and production teams to support smooth order fulfilment and effective day-to-day operations. • Ensure the warehouse is well maintained, organised, and kept in good working condition. • Support workflow improvements, and process enhancements to improve efficiency, control costs, and reduce fulfilment risks. • Liaise with customers to resolve shipping, delivery, or order-related issues in a timely and professional manner. • Support the wider team at key client events when required, such as sizing days, sports festivals, and other customer-facing activities. • Provide regular updates to the Production Team Manager and management team on order progress, implementation status, risks, supplier performance, and improvement opportunities. • Be available for occasional urgent production, dropshipping, or shipping follow-ups outside regular working hours when required. • Report to Production Manager REQUIREMENTS: • Diploma or above, preferably with a major in Textile and Clothing • At least 1-2 year experience in the garment industry • Able to work independently and under tight schedule • Good computer skills; i.e. MS Office including Excel (Pivot Table, VLOOKUP), PowerPoint and Word • Detail-oriented, with initiative to recommend improvements and amendments to existing procedures where this would offer benefits to your role and/or the company • Native, or very good command of, Cantonese is a must with a good command of written and spoken English and workable Mandarin • Good time-keeping OF ADVANTAGE TO AN APPLICANT: • Experience in Adobe Illustrator would be an advantage • Interested, or active participation, in sports • Understanding of B Corp and Tsunami’s key values This is a great opportunity to take your career to the next level in a company that values and fosters its people through a fun working environment that has a great work life balance. Please send your full CV together with available start date, present and expected salary. Personal data will be used for recruitment purposes only. Tsunami Sport is an equal opportunities employer. Preference will be given to Hong Kong residents with permanent ID card or valid work permit.