Warranties Coordinator

About Us At ABN Group, we’re Australia’s leaders in construction, property, and finance. In Victoria, you’ll know us through Boutique Homes and Homebuyers Centre—brands that help thousands of Australians bring their dream homes to life. What You’ll Do As a Warranty Coordinator, you’ll be trusted point of contact who turns warranty issues into confident, well-managed resolutions. You’ll take ownership of the entire warranty cycle—from the initial handover call to adjudicating claims, scheduling trades, and coordinating site inspections. You’ll also collaborate with stakeholders to deliver timely resolutions and contribute to process improvements that enhance the customer experience. No construction experience? No problem. If you’re passionate about customer service and have experience in property management, handling home/car insurance claims, or dealing with complex complaints resolution, you may already have what it takes! We’ll provide full training, ongoing development, and a clear pathway to grow into exciting future roles. What We’re Looking For Strong customer service skills and a positive, can-do attitude Strong written and verbal communication skills Excellent organisational and time-management abilities High attention to detail and problem-solving skills Ability to build strong relationships with internal and external stakeholders Why You’ll Love It Here At ABN Group, people are at the heart of everything we do. We’re big on culture, creativity, and career growth—and we know how to have fun along the way. Here’s what you’ll enjoy: 24/7 onsite gym Subsidised barista-made coffee Regular social events (we love a good party) Health & wellbeing perks such as free flu vaccination, skin checks & massages Discounts on building your own home Check out our IG here: @abngroup.au You must have the right to live and work in Australia to apply.