Client Service Officer / Assistant Manager (Learning Centre Operation)

We are looking for the right candidates to join our young, friendly Customer Servicing team. The role on offer ( Client Service Officer / Senior Client Service Officer / Assistant Manager ) will be subject to candidate experience . Our cultures: 1. Friendly Environment 2. Work Hard, Play Harder 3. Collaborative: Teamwork Makes the Dream Work Benefits : 13 days paid annual leave Paid birthday leave 17 days paid public/centre holidays 5-day work week with regular days off on Sunday & Monday Competitive Base Salary with Attractive Bonus Scheme Career Development and Progression Study Grant Requirements: Candidates with previous Learning Centre experience will be given priority Passionate in education field, LOVE children Diploma or above with at least 1 year working experience preferred (Fresh graduates will also be considered, more important is your ability to learn and have a positive attitude) Fluent in English, Cantonese and Mandarin Good communication skills, warm, patient, customer-oriented, organised, mature and detailed-minded Willing to work flexible hours or in shift Responsibilities: Greet customers and create a positive first impression, ensuring a warm, happy and inviting atmosphere in the centre Engage with customers to understand their needs, answer inquiries, and provide course consultation Work closely with NETs to monitor student progress and schedules Ensure smooth day-to-day operations, and maintain a clean and organised centre environment Assist in events, curriculum coordination, supplier liaison, and other administrative works Issue invoices and maintain cash register Visit our Facebook page for more information! https://www.facebook.com/explorer.island/ (Salary / Job title is reflective of experience. Interested applicants should send email with a cover letter and resume with expected salary. Only short listed candidates will be contacted for an interview; however, all applications will be kept on file for 6 months. All application information will be treated in strict confidence and used only for recruitment purposes.)