Kennel Technician/Receptionist

Love Animals? Love People? Join the Pack in the Southern Highlands! 🐾 Role: Casual Kennel Attendant / Receptionist Location: Pet Resorts Australia, Southern Highlands At Pet Resorts Australia , we don’t just offer boarding; we provide a first-class holiday experience for pets. We are more than a facility—we are a community of animal lovers dedicated to excellence. We’re looking for a vibrant, motivated Casual Kennel Attendant & Receptionist to join our friendly team. If you thrive in a role where no two days are the same and you love balancing hands-on animal care with top-tier customer service, we want to meet you! What Your Day Will Look Like This is a truly diverse "hybrid" role. You’ll be the heartbeat of the resort, switching between: Front-of-House : Being the welcoming face of our resort—greeting clients, answering calls, managing bookings, and handling payments with a smile. Expert Pet Care: Ensuring our guests are happy and healthy by feeding, exercising, providing enrichment, and maintaining pristine enclosures. Operational Support: Following safety protocols to a tee and using your admin skills to keep the resort running smoothly. Why You’ll Love Working With Us The Best of Both Worlds: Enjoy a perfect balance of office-based customer service and active, hands-on time with animals. A Rewarding Purpose: Make a genuine difference in the lives of pets and provide total peace of mind for their families. Stunning Location: Work in the beautiful Southern Highlands, surrounded by nature and like-minded colleagues. Growth & Learning: We value development and will help you sharpen your skills in both animal welfare and business administration. About You Animal & People Focused: You find energy in helping customers and caring for their furry best friends. Experienced: You have 12+ months of experience in animal care, hospitality, or customer service. Professional: You have strong communication skills and a solutions-focused "can-do" attitude. Reliable: You hold a current driver’s licence, have reliable transport, and full Australian working rights. Flexible: You’re ready to jump in across a 7-day roster, including weekends and peak holiday periods (Christmas/New Year). Tech-Savvy: You’re comfortable with Microsoft Office and have the aptitude to master our reservation systems. Bonus points if you have a Qualification in Companion Animal Services or dog training experience! Ready to Apply? If you’re hardworking, flexible, and ready to join a supportive team that feels like family, please apply with your resume and a cover letter . In your application, please include brief answers to the following: Tell us about your administration experience. Confirm you have full Australian working rights and a current Australian Driver’s Licence. What is your experience working with animals or as a kennel attendant? What experience do you have with Microsoft Office and/or reservation systems? Join us at Pet Resorts Australia – where every day is a "paws-itive" one!