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Responsibilities: Manage technical support and consult S/W & application functions and features. Response and solve application incident, request and issues. Perform as a lead and manager team to fix problem, root cause analysis and improvement solution. Provide information relate to S/W & application. Cooperate with vendors and other teams to ensure applications are met operational need. Create and update related document and troubleshooting. Other assignments from team lead. Qualifications: The individual will need to have strong communication and stakeholder management skills across all levels of the organization. Able to come into a company and hit the ground running Needs to be pro-active, flexible with a can-do attitude. Long hours could be required from time to time Ability to challenge and strong analytical skills Attention to detail, in checking and challenging information provided. incident management skill and Development skill (special consideration) (SQL, .NET) For any information as if to know more about our company please visit our website by following this link : https://www.pttdigital.com [link removed] "Great Job, Great Working Environment , Great Benefit is waiting for you "