Trade Operations Manager – US & Hong Kong Cash Equities

Key Responsibilities 1. Trading System Management & API Connectivity System & API Maintenance : Oversee trading system (OMS/EMS) configurations, with primary ownership of broker API connectivity (specifically Interactive Brokers API and Webull API ), order routing, and real-time position/data feed monitoring. Technical Troubleshooting : Work closely with internal developers and external brokers to investigate and resolve technical bottlenecks, including API errors, order rejections, data mismatches, latency issues , and connectivity failures. Workflow Automation : Support system setup, trading permissions, user access governance, and symbol mapping during UAT testing; drive process improvements by automating clearing and reconciliation tools. 2. Cash Equity Trade Operations & Risk Control Full Lifecycle Oversight : Manage the complete trade lifecycle for HK and US equities, including booking, clearing, multi-currency settlement (covering HKEX CCASS workflows), margin tracking, and corporate actions (dividends, stock splits, IPO settlements). Exception Handling : Promptly resolve trade breaks, unmatched/failed trades, settlement delays, and operational exceptions to mitigate financial and asset loss risks. Broker & Custodian Onboarding : Lead day-to-day communication with brokers, custodians, and clearing firms; handle new account openings, KYC documentation reviews, and API credential management. Requirements 1. Professional Experience Track Record : Minimum of 3 to 5 years of experience in trade operations, brokerage operations, middle office, trading support, or financial technology (FinTech) operations. Market Expertise : Deep operational understanding of US (NYSE/NASDAQ) and Hong Kong (HKEX) equity markets, including trading hours, settlement cycles, local market practices, and holiday differences. 2. System & Technical Capabilities (Hard Requirements) Broker API Competency : Hands-on experience in configuring, testing, or troubleshooting Interactive Brokers (IB) API, Webull API , or other institutional/retail broker API connections is highly essential. Preferred Skills (Strong Plus) : Proficiency in Python, SQL, VBA, or FIX Protocol for automating data analysis and reconciliation workflows is a major advantage. Prior experience in Securities Lending / Stock Borrowing operations is highly preferred. 3. Language & Attributes Language Fluency : Fluent in Mandarin and Cantonese to effectively align with Mainland-backed securities firms and local exchanges. Professional working proficiency in English is required. Core Attributes : Strong analytical, problem-solving, and troubleshooting skills; capable of operating seamlessly under pressure in a fast-paced, high-growth environment.