Senior IT Project Manager I (eCommerce)

Key Responsibility: Project Planning & Execution Lead end-to-end delivery of several projects simultaneously from initiation, planning, execution, UAT, deployment, to stabilization. Develop and maintain project plans, timelines, risk registers, RAID logs, and communication plans. Ensure all milestones are delivered on time, within scope, and within budget. Manage and drive cross-functional alignment across Business, Tech, Data, Operations, Finance, and Vendors. Stakeholder & Vendor Management Engage a large and diverse group of stakeholders; facilitate decision-making, alignment, and conflict resolution. Act as the primary contact between business teams, technology teams, and external vendors. Prepare and lead Steering meetings and working groups with clear updates, issues, and next steps. Requirements & Change Management Work with business users to gather, validate, and prioritize business requirements and functional flows. Coordinate with tech teams to review solution design, integration approach, and system feasibility. Plan and manage change impact, user adoption, training, and communication to ensure smooth rollout. Quality Assurance & UAT Oversee test planning, UAT execution, and defect management. Ensure systems meet business requirements, performance standards, and operational readiness. Manage cutover plan, go-live activities, and hyper care support. Governance, Reporting & Documentation Track and report progress, risks, issues, dependencies, and financials to Line manager and management. Ensure compliance with internal governance, procurement process, budget controls, and audit requirements. Maintain complete documentation: BRD/FSD, SOW, change requests, decisions, and sign-offs. Qualifications: Bachelor’s degree in Business, IT, Engineering, or related field. 5–10 years of experience in project management, PM, PMO, digital transformation, or IT implementation. Experience in retail, e-commerce, FMCG, or logistics is an advantage. PM certifications (PMP, Agile, Scrum Master, Prince2) are a plus but not required . Strong working knowledge of system integration, APIs, data flows, and digital platforms (nice to have). CP AXTRA | Lotus's CP AXTRA Public Company Limited. Nawamin Office: Buengkum, Bangkok 10230, Thailand “By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy."