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Position Summary Act as the first point of contact for clients, visitors and staff of King & Wood Singapore office. Provide front-of-house reception services alongside administrative and business support. Support the Office Manager in ensuring smooth day-today office operations. Key Accountabilities Front Desk & Client Services Greet and assist clients and visitors in a professional and welcoming manner Answer, screen, and direct incoming calls and emails Manage meeting room bookings and ensure rooms are set up appropriately Handle incoming and outgoing mail, couriers, and deliveries Business Support/Office Coordination Monitor and replenish office supplies and pantry items Ensure reception and common areas are tidy and presentable at all times Support coordination with vendors (e.g. couriers, catering, maintenance) Administrative/IT Support General administrative and secretarial support to lawyers, including diary/calendar management, travel arrangements, claiming expenses, sending faxes, scanning, mailing, photocopying and printing and any other admin tasks as requested Preparing, formatting and amending correspondence and documents (including translation work if applicable) Handling mails, emails, calls and voice messages and take responsibility for attending to urgent matters Matter management and maintaining a well organised records management system Provide billing assistance and prepare all bills according to the Firms billing guidelines Maintaining CPD Training records, seminars and courses enrolment for authors and arranging payments Key Requirements Experience gained in a similar role in a law firm or professional services environment Professional presentation with strong client service and interpersonal skills Good understanding of workplace etiquette and professional conduct PowerPoint, Word and Excel knowledge Knowledge of administrative procedures Strong organisational and multitasking skills Skills and Abilities Client-focused, detail-oriented, and service-driven approach Excellent verbal and written communication skills, with strong telephone etiquette Approachable, personable, and professional demeanour Strong interpersonal skills with the ability to build positive relationships with colleagues and clients Well-organised with the ability to prioritise tasks and manage time effectively Ability to work proactively both independently and as part of a team High level of professionalism and awareness of office etiquette and presentation Reliable, responsive, and able to handle multiple tasks in a fast-paced environment