Employee Engagement Lead

About the Role We are looking for an experienced and people-focused Employee Engagement Lead with a strong background in the staffing, recruitment, workforce solutions, BPO, or manpower services industry . The Employee Engagement Lead will be responsible for driving employee engagement and experience initiatives across a large workforce while serving as a key HR partner to employees, clients, and internal stakeholders. This role will oversee employee lifecycle activities, employee relations, engagement programs, and HR operations to ensure a positive and consistent employee experience. The ideal candidate is someone who understands the fast-paced nature of the staffing industry and is comfortable managing a high-volume employee population, working with clients, and addressing employee concerns and engagement needs. Key Responsibilities Develop and implement employee engagement strategies, programs, and initiatives that improve employee satisfaction, connection, and retention. Plan and execute engagement activities, recognition programs, employee surveys, town halls, and communication initiatives . Gather and analyze employee feedback and engagement trends , translating insights into actionable improvement plans. Manage the employee experience throughout the employee lifecycle , from onboarding and orientation through offboarding and exit feedback. Serve as a key HR partner for employee concerns, engagement matters, and employee relations cases , ensuring timely and appropriate resolution. Build strong relationships with deployed employees, clients, Operations, Recruitment, and internal stakeholders . Monitor employee engagement, retention, turnover, and other workforce trends across client accounts/deployed workforce . Collaborate with relevant teams to address workforce concerns and implement initiatives that support employee retention and client satisfaction . Ensure employees are well-informed and connected through effective internal communication and engagement activities . Prepare engagement reports, insights, and recommendations for management to support employee experience and retention strategies. Qualifications Bachelor’s degree in human resources, Psychology, Business Administration, or a related field. 3+ years of experience in HR, Employee Engagement, Employee Relations, HR Operations, or a related field. Experience in staffing, recruitment, workforce solutions, manpower services, BPO, or a similar industry is required. Experience managing deployed or contract employees is highly preferred. Experience working with clients, employees, and multiple stakeholders . Good understanding of employee relations and Philippine labor practices. Strong communication, interpersonal, organizational, and problem-solving skills. Proactive, people-oriented, and comfortable working in a fast-paced environment. Immediate availability is highly preferred.