IT Support (Good English Communication)

Job Description Responsible for providing IT Support and troubleshooting Hardware, Software, Network, POS, and Printer issues. Monitor and maintain Network, TCP/IP, Wi-Fi, Switches, and CCTV systems. Provide Onsite Support and troubleshoot issues that cannot be resolved via Remote Support. Travel to and provide Onsite IT Support at branches in Bangkok and upcountry locations. Provide training and guidance to employees on the use of IT equipment and systems. Perform other duties as assigned. Qualifications Good command of English, with strong verbal and written communication skills. At least 2 years of experience in IT Support. Bachelor’s degree in Computer Engineering, Information Technology, Software Engineering, or a related field. Strong communication and coordination skills, with the ability to effectively coordinate with branches. Able to work outside regular working hours or as required by the department. Strong problem-solving skills and the ability to provide appropriate technical guidance and support to users. Company Benefit Monthly Attendance Allowance Language Proficiency Allowance: THB 5,000 per month Employee Discount on Company Products Complimentary Eyeglasses Group Insurance Provident Fund Annual Leave starting from 10 days per year (up to a maximum of 20 days) Transportation Allowance (applicable to selected positions) Long Service Allowance (up to THB 10,000 per month) Birthday Gift Allowance: THB 1,000 Employee Congratulations and Financial Assistance Benefits for Various Occasions Salary Review Twice a Year Company Parties / Staff Gatherings Twice a Year Annual Bonus (subject to the Company's performance)