Logistics Specialist

Who are Hilti? At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day. Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day. As an employer, we have created a caring and performance-oriented culture for our employees. We are thrilled to be recognized as the 4th Best Workplaces™ in Asia 2024 by Great Place to Work® Institute & Hilti Hong Kong is listed as one of the Best Workplaces ™ in Hong Kong 2024! What's the role? Coordinate daily logistics operations with third-party logistics providers and internal stakeholders, ensuring smooth execution from order processing to delivery Act as the primary point of contact for logistics partners and internal departments on daily operational matters Monitor order accuracy, delivery performance and operational efficiency, taking action to improve customer satisfaction Track and analyze key logistics KPIs, including inventory accuracy, picking efficiency, cost and OTIF — On Time In Full — and prepare regular reports for review Identify repetitive or manual tasks in daily operations and propose practical ways to simplify, streamline or automate them Act as the local logistics process expert, ensuring operations follow global best practices, compliance requirements and local business needs Support the Distribution Manager on daily operations, issue resolution and continuous improvement activities Lead or support logistics initiatives and cross-functional projects, especially those related to process improvement, data visibility, systems or automation What do we offer? Genuine career mobility and long-term development opportunities. At Hilti, roles are rarely a dead end — we invest in our people and support career growth across functions, regional teams and, where opportunities arise, overseas assignments Exposure to cross-functional and regional projects, giving you the opportunity to broaden your supply chain, operations and business knowledge Caring and performing company culture 14 days’ annual leave per year plus birthday leave Medical insurance covering spouse and dependents Additional MPF voluntary employer contribution Hybrid / work-from-home arrangement subject to company policy and role requirements What do you need? Degree holder in Logistics, Supply Chain Management, Business or a related discipline 0-3 years of relevant experience in logistics, distribution, transport, warehouse operations, supply chain or related fields A strong sense of ownership and a continuous improvement mindset — you take pride in smooth daily operations and enjoy asking, “How can we do this faster, simpler or smarter?” Self-motivated and proactive, with the ability to work independently while coordinating effectively with internal teams and external logistics partners Good problem-solving skills, with the ability to handle daily operational issues calmly, identify root causes and prevent recurrence Detail-oriented, well-organized and comfortable working in both operational and office environments Comfortable working with numbers, KPIs and operational data to support decision-making Strong communication and interpersonal skills, with the ability to build relationships, coordinate across functions and work effectively with external logistics vendors Fluent in English and Cantonese, both written and spoken (Mandarin is an advantage), enabling effective communication in a regional and multicultural business environment Nice to have: Strong Excel skills; Experience with ERP (SAP)/ WMS, VBA, Power Query, Power BI, AI-enabled productivity tools would be an advantage; Track record of automating or simplifying a previously manual workflow is a strong plus Experience with dangerous goods (DG) handling, or exposure to freight, customs declaration or cross-border operations Experience supporting logistics improvement projects or system/ process implementation Immediate availability would be an advantage 📌 Additional Information Before Submitting Your Application Our end-to-end recruitment process may last between 4 and 8 weeks We are committed to having all applications reviewed by Talent Acquisition team, we stand by our people centric approach to everything we do Only shortlisted candidate will be contacted for further steps We wish you the best in your application process. Interested applicants please submit your CV by clicking the "Apply Now" button.