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Job Responsibilities Gather, analyze, and document business requirements, including process flows, screen mockups, product features, and system outputs, in collaboration with business stakeholders. Work closely with IT developers to translate business requirements into technical solutions, coordinate User Acceptance Testing (UAT), and conduct post-implementation reviews to ensure successful system enhancements. Investigate and troubleshoot system issues reported by users, recommend appropriate workaround solutions, and support the stability and performance of IT and digital applications. Maintain and standardize business analysis documentation, system master data, master tables, and printing overlays to ensure data accuracy, consistency, and effective system governance. Support IT and digital initiatives by contributing to project delivery, ensuring compliance with company policies and standards, and undertaking additional projects or assignments as required. Qualification Degree holder preferably in Business and/or IT related discipline Minimum 4 years’ working experience preferably in projects related to business IT solutions Required Skills IT savvy and experience in business analysis API and AI knowledge Flexible and able to adapt quickly to changing business environments What We Offers Medical, Education Support, Dental Vision, Insurance Coverage, Car and Housing Loan Interest Subsidy, Hybrid Workplace (depends to nature of role), Birthday Leave, Long Service Award, Company Annual Dinner, Sport Club. If you are passionate, motivated and ready for a new challenge, we'd love to welcome you. Submit your application today! We appreciate your interest to join us. Your application is Kept In View if you do not hear from us within 14 days of submitting your application.