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Hong Kong Committee for UNICEF was founded in 1986 and was established as an independent non-government organization to support UNICEF’s mission. We are now seeking an Officer in our Donor Service team to support UNICEF Hong Kong fund-raising programmes. Job Highlights Handle donor enquiries from different channels Perform data management for various campaigns Passionate about charity work Role and Responsibilities Handling donor enquiries including but not limited to phone, email, mail, social media, walk-in, in a timely and good customer service manner Follow up with donor enquiries include but not limit to, Conduct Churn Save communication for donors request to cancel Conduct outbound Debit Fail follow up, bounced mailing follow up calls Process data files for fundraising campaigns, ensure that the data derived from these activities is maintained in accurate and up-to-date status in CRM records Generate data reports from fundraising campaigns to provide summaries for supervisor Requirements Form 5 or above, passed in HKCEE/DSE English and Chinese 1 year of experience with customer services or call-centre telemarketing Excellent interpersonal skills and customer-oriented Proficiency in written and spoken Chinese (Cantonese and Putonghua) and English Good computer literacy, data entry skills, Chinese words input Familiar with MS office software including Outlook, Excel and Word Attention to detail, high accuracy and result-oriented If this is an opportunity you would be interested in, please email your application letter and resume with expected salary to hr@unicef.org.hk . Hong Kong Committee for UNICEF is an equal opportunity employer. Data collected will only be used for job application processing. Applicants not being invited for interview within 8 weeks from the submission date may assume their applications unsuccessful.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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