Administrative Assistant

We are looking for a reliable, organised, and detail-oriented Administrative Assistant to support our immigration team with client documentation and application preparation. This role mainly focuses on collecting, organising, checking, and following up on documents required for immigration applications. You will work closely with clients and the internal team to help ensure documents are complete and properly prepared. Key Responsibilities Assist clients with the preparation of required immigration documents Provide clients with a clear checklist of documents needed for their application Follow up with clients on outstanding or incomplete documents Check documents for completeness and basic accuracy Organise and maintain client documents and application records Assist with preparing and arranging documents for immigration applications Update client information and application progress in the internal system Coordinate appointments, reminders, and document submission timelines Respond to basic client enquiries regarding required documents Work closely with Immigration Consultants and the processing team to ensure smooth case handling Maintain confidentiality and handle all client information responsibly Requirements Good command of English, both spoken and written Organised, responsible, and detail-oriented Comfortable handling documents and administrative work Good follow-up skills Able to manage multiple client cases and deadlines Patient and comfortable communicating with clients Able to work independently after training Willing to learn and adapt Preferred Qualifications Experience in administration, documentation, customer service, or immigration-related work is preferred Experience handling application documents will be an advantage Knowledge of Singapore immigration processes will be an advantage All experience levels are welcome to apply Ideal Candidate We are looking for someone who is: Careful and organised Reliable and responsible Good at following up Comfortable working with documents Patient when guiding clients Willing to learn Interested in building a stable, long-term career What We Offer At Singapore Residency Partners , you will receive training and exposure to Singapore immigration application processes. You will have opportunities to develop your knowledge in: Immigration documentation Application preparation Client coordination Case management Singapore immigration processes As the company grows, there will also be opportunities to progress into Senior Admin, Immigration Case Coordinator, or Immigration Specialist roles. Join Us If you are looking for a stable, long-term career where you can learn, grow, and develop valuable experience in the immigration industry, we would love to hear from you.