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Our client, a reputable virtual bank is seeking a Senior Customer Services Officer to support their operation. Responsibilities: Responsible for the overall daily operation of Customer Service Department Perform the full range of customer service duties; provide customer service and assistance to the walk-in clients; answering banking, investment, insurance enquires by phone and email. Handle enquires/ complaints of customers. Handle reports on complaints case. Requirements: Diploma/associate degree holder or above Minimum 3 years of retail banking/phone banking/securities firms experience Experience in customer support service is highly preferred Retail banking staff is also highly preferred; securities firm staff is also welcome Fluent at English, Cantonese and good at Mandarin languages Good communication and interpersonal skills Completed HKSI1,7,8 and IIQE1,2,3(You can start the job before getting the qualification) To apply for this position, please simply click on the “APPLY” button or send your full resume in Word format to ivan.ho@persolapac.com indicating the job title. If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence and used for recruitment purposes only in accordance with PERSOL Hong Kong Limited’s Privacy Policy. PERSOL Hong Kong Limited: Employment Agency Licence No. 80860
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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