← WorkMundi · 1M+ jobs from around the world, liveSign inCreate free account

Customer Service Officer, Contact Centre (Fresh graduates are welcome)

China CITIC Bank International Limited · Lai Chi Kok, Sham Shui Po District

📅 12/08/2026
🔔 Alert me about jobs like this
No password, no sign-up. Just the email — and you can leave the list anytime.
🔓 Apply — free →
Opens this job on WorkMundi. The account is free and takes under a minute.

See the other 7,021 jobs in Hong Kong →

🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Key Responsibilities Enlighten customer’s journey by providing excellent customer services through phone call and digital banking activities including Voicebot and Chatbot etc. Handle customer enquiries on general banking services, financial transactions, securities trading and related operations etc. Exploit business opportunities and increase product penetration. Assist on ad-hoc project in Contact Centre assigned by manager Comply with procedures, policies and regulatory requirements to safeguard customers’ and the bank’s interests. Requirements Secondary education or above. 1 year of customer services experience in retail banking is preferable. Good telephone manner and communication skills. Good command of written and spoken English and Chinese (including Putonghua). Fresh graduate will also be considered. For more details about career opportunities with the Bank, please visit our website http://www.cncbinternational.com/careers/en/index.jsp. Please apply with full resume stating current and expected salaries. Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months. China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner. Ready to join us? Apply now to submit your resume with date of availability and expected salary to us! All information received will be kept in strict confidence and will be treated only for employment-related purposes.
Read the rest of the job →
For people searching Customer Service

14,070 customer service jobs are open right now

Here's where they are and how to stand out in your applications.

14.070Jobs
3.674IN
80%EN

The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.

FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.

Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.

WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.

👁 6 have read this
0 comments
Want to comment?

Leave your e-mail to comment, react and follow the posts for your role. It is free.

Similar jobs

Job on WorkMundi — the world's largest job board. See more jobs from every continent, updated live.

📢
🎁

Before you apply, rehearse this interview.

Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card.

I want my training →