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Senior Technical Support (FX, TREP (RMDS) platform)

PERSOL · Admiralty, Central and Western District

📅 11/08/2026
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Our clients, Offering specific financing solutions for investment funds, technology companies, ETIs and private banking clients. Responsibilities Monitoring the trading servers/applications (mainly for FI / FX / Derivates / Sales) Manage weekend operations for the global platforms (DRP, BCP, Datacentre power down, migrations, upgrades) Support for ION Trading platform / In house trading application production support Support TREP (RMDS) platform and internal contribution for the bank. Coordination between development teams and infrastructure teams Incident management, problem management, managing release workflow Managing escalation process defined for the global teams (run and infrastructure) Monitor the schedule tasks and react during failures Automate and fine tune the monitoring processes and daily checks Perform daily health checks Perform deployment for applications Troubleshoot and maintain various scripts (for deployment, starting executables) Scheduling of deployments Escalate to development teams in case of application bug Oncall and weekend support for incidents and application releases Requirements Degree holder in Computer Science or related disciplines Candidate must have already worked in a fast-moving, high-pressure environment supporting mission-critical applications and/or infrastructure Solid hands-on experience in Unix and Windows platform with scripting knowledge This is a hands-on role requiring strong autonomy Flexible to work and support oncall + weekend work Knowledge of batch scheduling tools (control M) and monitoring tools like ITRS Geneos is an advantage Either of ION Trading platform, market access or TREP platform, contribution, FIX protocol Knowledge of DevOps tools and methodologies is a must Working experience in low latency infrastructure, managing market access trading platform is a must To apply for this position, please simply click on the “ APPLY ” button. If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence and used for recruitment purposes only in accordance with PERSOL Hong Kong Limited’s Privacy Policy. PERSOL Hong Kong Limited: Employment Agency License No. 80860
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