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Qualifications & experience Bachelor degree up to Logistic, international business or marketing-related Experience in all aspects of developing and maintaining marketing strategies minimum 5 years Good command in spoken and written in English Proven experience in customer and market research and Technical marketing skills Tasks & responsibilities Responsible for Identify / solve customer’s problems and address operational issues. Act as inside focal point for customers, handling inquiries and supplying proactive notification of changes to all concern party. Develop improved methodologies for analyzing client data that can further improve the effectiveness operational processes and maximizing revenue. Taking proactive / corrective action and modifying procedures where necessary To ensure that all concern issue such as account receivables, claims, returns and complaints are handle with professional way Manage and Supervise the overall inland transportation, planning and operation Co-ordinate and control subcontractor’s truck to comply with company standard including the reasonable cost Research/Market analysis and evaluate future strategy and service improvements. Problem analysis and problem-solving.