Store Supervisor

Store Supervisor Location: Bangkok, Thailand Employment Type: Full-time About the Role Our client is an international retail company looking for an experienced Store Supervisor to oversee day-to-day store operations and lead a retail team. This role will be responsible for driving sales performance, managing team performance, and ensuring a consistently positive customer experience. Key Responsibilities Supervise and manage the store team , providing daily direction, coaching, and performance feedback. Set team priorities and monitor individual performance against sales targets and KPIs . Drive store sales and ensure the team consistently achieves business objectives. Motivate and develop team members through regular coaching and on-the-job training. Monitor attendance, scheduling, and overall team productivity. Deliver high-quality customer service and ensure the team maintains strong customer relationships. Support customer engagement and encourage repeat business and customer loyalty. Oversee daily store operations, including stock management, replenishment, inventory accuracy, and product availability. Ensure the store is maintained according to company standards and guidelines. Handle customer concerns and operational issues effectively. Prepare and monitor sales and operational reports. Support the Store Manager in implementing company policies, procedures, and initiatives. Requirements 3–5+ years of retail experience , preferably within fashion, lifestyle, beauty, or other customer-focused industries. Previous experience directly managing and supervising a retail team is required. Experience managing team performance, sales targets, and individual KPIs . Previous experience as a Store Supervisor, Assistant Store Manager, Team Leader, or similar people-management role . Strong leadership skills with the ability to coach, motivate, and develop team members. Strong commercial and sales-driven mindset. Excellent customer service and interpersonal skills. Good command of English and Thai . Willingness to work on weekends, public holidays, and retail shift schedules.