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What you'll be doing Handle MPF-related inquiries and requests from customers Process MPF enrolment, contribution and withdrawal applications Provide guidance and support to customers on MPF-related matters Maintain accurate and up-to-date customer records Assist with the preparation of MPF-related reports and documents Collaborate with team members to ensure efficient and effective service delivery What we're looking for Minimum 1 year of experience in the financial services industry, preferably in an MPF or insurance-related role Strong customer service orientation and excellent communication skills Proficient in using computer systems and office software applications Ability to work independently and as part of a team Attention to detail and commitment to providing high-quality service Knowledge of MPF regulations and procedures would be an advantage What we offer At AXA China Region Insurance Company Limited', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including: Comprehensive medical and dental insurance coverage Generous annual leave and sick leave entitlements Opportunities for career development and professional training Employee discounts on AXA insurance products A vibrant and supportive work culture that values teamwork and work-life balance About us AXA China Region Insurance Company Limited' is a leading provider of insurance and financial services in the region. With a strong focus on innovation and customer-centricity, we are dedicated to helping our clients achieve financial security and peace of mind. Join our team and be part of our exciting journey as we continue to grow and make a positive impact on the lives of our customers. Apply now for this exciting opportunity!