Senior Project Management Manager (Application Journey Design)

Job Descriptions: • Develop and manage the SuperApp project roadmap. • Prioritize projects based on business value, customer impact, and strategic alignment. • Establish project governance frameworks, project standards, and reporting mechanisms. • Monitor portfolio health and delivery performance. • Lead cross-functional digital projects from initiation through implementation. • Define project scope, timeline, milestones, deliverables, resources, and success criteria. • Monitor project progress and ensure timely delivery. • Manage project documentation and reporting. • Coordinate Business Units, Product Owners, UX/UI, IT, XPO, CRM, Marketing, Customer Strategy, and vendors. • Facilitate project steering meetings and decision-making sessions. • Resolve cross-functional issues and dependencies. • Ensure alignment between business and technical teams. • Identify project risks and dependencies. • Develop mitigation and contingency plans. • Manage scope changes and project governance approvals. • Escalate critical issues appropriately. • Coordinate UAT, rollout planning, operational readiness, and post-implementation support. • Ensure business teams are prepared for project launches. • Support change management and adoption activities. • Improve project management methodologies and governance. • Develop project dashboards and reporting standards. • Promote Agile and continuous improvement practices. • Coach project team members on best practices. Qualifications: Bachelor's degree in Business Administration, Information Technology, Engineering, Digital Business, Project Management, or related fields Master's degree is preferred 8–10 years of experience in Project Management, Digital Transformation, Product Delivery, PMO, Business Transformation, or related fields Minimum 5 years managing enterprise-scale digital or technology projects Experience delivering mobile applications, customer platforms, CRM, loyalty systems, or digital products Experience leading Agile, Scrum, Hybrid, or Waterfall projects Knowledge in agile, Scrum Master, or equivalent certifications are preferred Experience in retail, shopping mall, digital platform, eCommerce, hospitality, or consumer businesses is preferred