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About the role Our client is one of the leading top tier international financial services. For their business expansion, they are looking for Customer Service Officer or Senior Officer. This full-time position offers a structured entry point into client services, where you will develop essential skills whilst providing support to our valued financial services clients. You will be part of a collaborative team dedicated to delivering exceptional customer experiences. What you'll be doing Handle inbound client calls and email inquiries efficiently and professionally Provide accurate information and resolve client issues promptly Ensure adherence to company standards and service delivery protocols Maintain detailed and accurate records of customer interactions Escalate complex enquires to relevant departments as needed Follow up with clients to ensure their concerns are addressed Contribute to continuous improvement of customer service processes What we're looking for Over 2 years customer service experience, Degree or Bachelor's qualification preferred with a keen interest in financial services Proven experience in customer service or call center environment preferred Excellent communication and interpersonal skills Ability to work under pressure and handle challenging situations Ability to manage multiple tasks effectively whilst maintaining composure in a fast-paced environment Fluency in English and Cantonese (Mandarin is an advantage) Demonstrated reliability and professional integrity Open for fresh graduate, candidate with less experience would be consider as officer Apply now If you are an ambitious recent graduate looking to begin your career in financial services, we would like to hear from you. Please submit your CV and a cover letter outlining your interest in this role and The Meliora Group Limited. Join us and take the first step towards a rewarding career in insurance and financial services.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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