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Responsibilities: Monitor operation transactions on regular basis; Consolidate and prepare regular departmental reports (such as KPI, KRI); Handle BAU tasks of Audit / Bank Confirmation and Charge Waiver Applications; Assist to handle bank-wide projects and assignments; Assist to review departmental policies and procedures, work manuals and application forms; Collect and handle confidential documents for compliance with internal and external regulatory requirements; Perform administrative tasks for other departments; Handle ad-hoc duties assigned by Management Requirements: Degree holder in business or finance related disciplines; At least 5 years of relevant operation management experience in banking industry; Detailed mindset and able to work independently with good communication skills; Familiar with MS Excel, Word and Powerpoint; Fluent in written and spoken English and Chinese (including Cantonese and Mandarin); Immediate availability is preferred. Competitive package will be offered to the right candidate. Interested parties please click “Apply” and submit your application via system. All applications will be treated in strict confidence and all personal data collected will be used for recruitment purpose only.