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About the role Happy Tails Grooming is a busy, growing salon in Canberra's north, built on calm, low-stress grooming and a genuine love of dogs. We're looking for an experienced, hardworking groomer to join our team, someone who wants to be part of a growing salon. Key responsibilities Full range of grooming knowledge: bathing, all basic and breed-specific grooms, de-shedding, and specialty styling. Working with a variety of breeds and temperaments, including anxious or reactive dogs. Taking a whole-dog approach to grooming, thinking beyond the cut to each dog's comfort, stress levels, and long-term relationship with grooming. Helping educate pet parents on coat care, home maintenance, and how to support their dog's comfort with grooming. Confident, respectful client communication, including having the harder conversations when a dog's coat condition, behaviour, or health needs require it. About you Minimum 2+ years' professional grooming experience (salon or mobile) Hardworking and reliable, someone who pulls their weight and shows up for the team Confident handling a wide range of breeds and sizes, including large/strong dogs Has a calm, patient approach, especially with nervous or reactive dogs Genuine interest in improving each dog's individual experience, not just technical output Comfortable communicating honestly with pet parents, even when it's a difficult conversation, always with the dog's best interest front and centre Comfortable operating check-in and check-out procedures A team player who wants to contribute to a supportive, calm culture About us Happy Tails Grooming is a busy, growing salon in Canberra's north, built on calm, low-stress grooming and a genuine love of dogs. A business that genuinely values education, for staff and pet parents alike, and is growing with intention, not just for growth's sake. Benefits Steady, full client books Modern equipment and a well-maintained salon A calm, supportive, collaborative team culture where everyone's input matters Management that supports your individual growth and development To apply Please submit a resume AND a cover letter , outlining your experience and what draws you to this role. Applications without a cover letter will not be considered.