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About the role Grade Solution Learning Centre is looking for an organised, tech-savvy, and customer-oriented Operations Executive to help run our tuition centre at Parkway Centre, Marine Parade. If you enjoy variety in your work, love supporting parents and teachers, and are keen to learn and grow with a fast-moving education business, this could be the role for you. Key responsibilities Managing day-to-day operations for the whole centre Arranging makeup classes for students Setting up registration pages and managing our CRM Following up on leads Handling parent enquiries with warmth and professionalism Supporting ad-hoc admin duties as needed About you Familiar with Zoom and Google Drive Based in Singapore Able to converse in Chinese with parents Prior customer service experience required Willing to attend up to 8 hours of training via Zoom Reliable, detail-oriented, hardworking, and people-focused Benefits Profit-sharing incentive High earnings potential (pay increases with management tiers) Learning Opportunities (Operations, Marketing, Sales) A supportive, friendly team environment Professional development 14 days annual leave About us At Grade Solution, our mission is to help every student discover their “Eureka!” moment – the spark of understanding that turns confusion into confidence. We combine passionate teaching, adaptive technology, and personalised support to empower students to learn smarter, perform better, and enjoy the process along the way. Founded by a team of dedicated educators, Grade Solution began with a simple belief: every child can succeed when given the right guidance and tools . What started as a small group of passionate tutors has grown into a trusted learning platform for thousands of students across Singapore. Over the years, we’ve refined our methods to merge live online teaching with AI-driven learning , helping students achieve consistent progress — not through rote memorisation, but through genuine understanding. WritingSamurai, JimmyMaths, ScienceShifu, and The Science of Studying are affiliate brands of Grade Solution Learning Centre.