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We are seeking a strategic and experienced HR Manager (HR Business Partnering & Operations) to lead HR delivery, employee engagement, and people strategy across our global delivery operations. The role will partner closely with Operations and corporate leaders to align people initiatives with business priorities while ensuring compliant, scalable, and employee-focused HR practices . The ideal candidate combines strategic HR leadership with strong operational execution, stakeholder management, and employee relations expertise. Location: BGC, Taguig City Work Arrangement: 3 months onsite followed by a hybrid setup Schedule: EMEA Shift Employment Type: Full-Time Industry: BPO Key Responsibilities Strategic HR Business Partnering Serve as a trusted HR advisor to leaders on workforce planning, talent strategy, organizational design, and employee matters . Translate business priorities into actionable people initiatives that support organizational goals. Identify and address people risks related to growth, retention, workforce capability, and performance . Support organizational change, restructuring, transformation, and workforce expansion initiatives. Use workforce data and HR insights to support business decisions. HR Operations & Governance Lead end-to-end HR operations across the Philippines, including onboarding, offboarding, employee lifecycle management, and HR systems governance. Ensure compliance with company policies, internal controls, labor laws, and employment regulations . Serve as an escalation point for complex employee relations and policy matters. Partner with Payroll, Finance, IT, Global HR, and Operations to ensure seamless HR service delivery. Oversee employee data integrity, HR audits, reporting, and analytics. Provide oversight for payroll inputs, benefits administration, and HR shared services . Drive process improvement, automation, and standardization to improve efficiency and employee experience. Manage third-party HR vendors and service providers. Employee Engagement & Culture Develop and execute employee engagement and culture initiatives aligned with business objectives. Lead recognition, wellness, engagement, and culture-building programs. Analyze employee survey results and partner with leaders on action plans. Champion DEIB initiatives and strengthen internal communication. Monitor engagement, retention, and culture metrics and provide recommendations to leadership. People Leadership & Talent Management Lead, coach, and develop HR team members while establishing clear performance and service standards. Drive HR capability-building and succession planning. Partner with leaders on performance management, coaching, talent reviews, succession planning, and internal mobility . Lead complex employee relations matters and provide guidance on disciplinary processes, PIPs, policy interpretation, and employment legislation. Support change management during organizational growth and transformation. Qualifications Required Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field . 7+ years of progressive HR experience , including HR Business Partnering and HR Operations. Experience in a BPO, shared services, global operations, or high-volume environment . Strong background in employee relations, labor law compliance, HR operations, performance management, and employee engagement . Proven experience partnering with senior leaders and business stakeholders . Experience leading and developing HR teams. Strong knowledge of Philippine labor laws and employment regulations . Experience supporting organizational change, workforce expansion, restructuring, or transformation. Strong analytical, communication, problem-solving, and stakeholder management skills. Preferred Master's degree or relevant HR certification . Experience supporting global or multinational organizations . Exposure to HRIS implementation, automation, or HR process transformation. Experience with HR analytics, workforce planning, DEIB, wellness, or culture initiatives. Core Competencies Strategic HR Business Partnering | HR Operations & Governance | Employee Relations | Labor Law & Compliance | Talent & Performance Management | Employee Engagement & Culture | Workforce Planning | Change Management | HR Analytics | HRIS & Process Improvement | Stakeholder Management | People Leadership
Find out which countries are hiring and how to stand out in your application.
788Jobs
171IN
67%EN
India has 171 of the 788 open HR Manager roles on WorkMundi right now. Singapore (140), Malaysia (70), Thailand (64), and the Philippines (63) round out the top five. If you're applying in one of these regions, you're in a strong job market — but that also means competition is real.
Before you apply, check the ad itself. 527 of these 788 postings have their text written in English. That tells you the ad is in English; it doesn't tell you whether the role requires you to speak it. Read the full job description carefully to know what language skills the employer actually needs.
When you interview for an HR Manager role, expect this question: 'Tell me about a time you had to deliver difficult news to an employee or manage a conflict between team members.' This is not small talk. Hiring managers want to see how you handle empathy, honesty, and professionalism under pressure. Walk through a real example: the situation, what you said, and what changed because of how you handled it.
You have 788 reasons to apply. Pick the ones that fit your experience and location, refine your answers to tough questions, and move fast — these roles attract strong candidates everywhere. WorkMundi offers a free browser-based interview rehearsal with unlimited practice, plus a paid AI interview that listens and writes your answers live as you speak.