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Job Description Provide service to walk-in customers Issue policies and endorsements for new cases and renewals for motor and non-motor insurance products submitted by walk-in customers or agents. Monitor upcoming renewals and contact customers with renewal reminders Prepare and provide insurance quotations to support renewal invitations Prepare and mail renewal notices to walk-in customers Attend to telephone enquiries Issue official receipts to walk-in customers and agents Assist with other administrative tasks as assigned Job Requirements SPM, STPM, or an equivalent qualification in a related field 1 - 2 years of insurance experience will be an advantage. Candidates with relevant clerical or administrative experience are also encouraged to apply. Good communication skills in English, Bahasa Malaysia, and other languages Able to work independently and willing to learn