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About the role Support the business development team in the qualification and analysis to determine solutions to clients' challenges. Assess and understand client's business or operational goals and recommend solutions that ensure optimum utilization of products and services. Keep clients informed about the comprehensive IT plan, which involves cost-effective allocation of resources to both existing and new technologies. Key responsibilities Support the business development team in qualification and analysis to determine solutions to clients' challenges Assess and understand client's business or operational goals and recommend solutions that ensure optimum utilization of products and services Keep clients informed about the comprehensive IT plan, which involves cost-effective allocation of resources to both existing and new technologies Help establish partnerships with cross-functional technology and design teams to integrate technology, operations, and solution requirements into solution strategies Create technical solutions, collaborate with Microsoft/Solution Principle/Partner to understand potential changes and user behaviors on relevant products, and coordinate with solutions partners for comprehensive solution delivery and support Develop a deep understanding of product functionality and technology, proactively explore new Microsoft technologies and third-party components for innovative service offerings Compare and recommend advantageous solutions to clients, and pursue certification for the assigned learning/technology track Provide technical training/sharing and sufficient information to the sales team Manage the sales bid process by responding to RFI's, RFP's and Compliance Sheet About you Diploma, Degree or master's degree required Microsoft Certified: Azure Administrator Associate (AZ-104) – Mandatory Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure Fundamentals (AZ-900) Minimum five (5) years of experience in Microsoft and related industries (e.g., Microsoft 365, Azure, Cybersecurity) Experience in infrastructure environments (e.g., On-premises data centers/infrastructure, Active Directory, Exchange Server, DNS, Virtualization) Strong verbal and written communication skills Experience in IT project delivery/management Ability to work under pressure Affinity for both sales and technology functions