Quality Excellence Specialist

We are now ONE! #CelcomDigi Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians. Quality Excellence Specialist Date: 13 Aug 2026 Custom Field 2: 15064 Employment Type: Outsource City: CelcomDigi Tower, Petaling Jay Description: Job Description We are looking for an experienced Quality Excellence Specialist to join us in CelcomDigi. This role is primarily involved in verifying/validating various plans, products and offerings that are to be launched into the market. The QE specialist has critical responsibility in ensuring high-quality delivery of solutions/products tested, in a time-sensitive test environment. You are expected to work closely with business analysts, product owners and project leads in building excellent test coverage and defect detection. Responsibilities Execute User Acceptance Test in pre-production and production environments to ensure defects and issues are identified, validated, and mitigated prior to actual customer transactions Develop comprehensive test cases, procedures, and scripts to verify/validate product/releases Identify, analyse, clearly document, and track bugs/defects all the way to resolution status Generate timely and detailed daily test reports, including live results, analysis, risks and dependencies for assigned releases. Ensure readiness of test environment, test device and test data prior to test execution Assist senior QAs for bug/incident analysis to identify improvement in test coverage/prioritization Ensure traceability of test cases to bug/defects and requirements Adopt continuous improvement thinking in all QA aspects and collaborate with senior QAs for implementation Requirements Experience Develop test cases from test scenarios Familiar with activities within software testing life cycle Test execution and daily test reporting Supporting development/product team for troubleshooting/investigation Skills Basic knowledge of telecommunication industry Defect logging and tracking up to resolution, retest and closure Good attention to details for bug detection High curiosity to learn products and integrated systems Good written an verbal communication Education Degree in Engineering, IT or related fields Relevant certifications (ISTQB,QAI, etc) Years of experience At least 2-4 years working experience in testing Experience in using test management tooland automation is a plus Business Unit: CONSUMER BUSINESS Job Description We are looking for an experienced Quality Excellence Specialist to join us in CelcomDigi. This role is primarily involved in verifying/validating various plans, products and offerings that are to be launched into the market. The QE specialist has critical responsibility in ensuring high-quality delivery of solutions/products tested, in a time-sensitive test environment. You are expected to work closely with business analysts, product owners and project leads in building excellent test coverage and defect detection. Responsibilities Execute User Acceptance Test in pre-production and production environments to ensure defects and issues are identified, validated, and mitigated prior to actual customer transactions Develop comprehensive test cases, procedures, and scripts to verify/validate product/releases Identify, analyse, clearly document, and track bugs/defects all the way to resolution status Generate timely and detailed daily test reports, including live results, analysis, risks and dependencies for assigned releases. Ensure readiness of test environment, test device and test data prior to test execution Assist senior QAs for bug/incident analysis to identify improvement in test coverage/prioritization Ensure traceability of test cases to bug/defects and requirements Adopt continuous improvement thinking in all QA aspects and collaborate with senior QAs for implementation Requirements Experience Develop test cases from test scenarios Familiar with activities within software testing life cycle Test execution and daily test reporting Supporting development/product team for troubleshooting/investigation Skills Basic knowledge of telecommunication industry Defect logging and tracking up to resolution, retest and closure Good attention to details for bug detection High curiosity to learn products and integrated systems Good written an verbal communication Education Degree in Engineering, IT or related fields Relevant certifications (ISTQB,QAI, etc) Years of experience At least 2-4 years working experience in testing Experience in using test management tooland automation is a plus Screen readers cannot read the following searchable map. Follow this link to reach our Job Search page to search for available jobs in a more accessible format. Next Steps Next Steps Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments. At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. Let’s advance and inspire Malaysia together! #WeAreCelcomDigi Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. Job Segment: Testing, Telecom, Telecommunications, Quality Assurance, Engineer, Technology, Engineering