Client Liaison Officer

Client Liaison Officer | Residential Construction Perth | Full-Time | Residential Construction Are you passionate about delivering an exceptional customer experience and building strong relationships with clients? We are currently seeking an experienced Client Liaison Officer to join a well-established residential construction business in Perth. This is a great opportunity for someone who enjoys working closely with clients and playing a key role throughout their building journey. The Role As a Client Liaison Officer, you will be the key point of contact for a portfolio of residential clients, ensuring they feel informed, supported and confident from contract through to completion. Your responsibilities will include: Managing a portfolio of residential building clients Acting as the main point of contact throughout the construction process Providing regular updates on build progress, timelines and key milestones Responding to client enquiries and resolving issues professionally Coordinating with Construction, Prestart, Estimating and Administration teams Managing variations and communicating changes clearly to clients Maintaining accurate client records and documentation Proactively identifying and resolving potential issues Supporting a smooth handover and positive client experience About You We are looking for someone who genuinely enjoys working with people and understands the importance of clear, consistent communication throughout the residential building process. Ideally, you will have: Previous experience within residential construction Experience in Client Liaison, Customer Service, Contracts Administration, Prestart or a similar role Strong communication and relationship-building skills Excellent organisation and time-management abilities The ability to manage multiple clients and priorities A professional, proactive and solutions-focused approach Strong attention to detail Confidence communicating with clients, trades and internal stakeholders A good understanding of the residential construction process What's On Offer Full-time opportunity within the Perth residential construction sector Competitive salary package based on experience Supportive and collaborative team environment Opportunity to build a long-term career within residential construction Stable position with an established business A role where your communication and customer service skills will make a genuine impact If you're an experienced Client Liaison Officer or have a background in residential construction and are ready for your next opportunity, we'd love to hear from you. In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment . This equates to 21 lives enhanced every day! Hayley Clark | hclark@marble.com.au | 0491 952 528 By submitting your CV you agree to have read: marble.com.au/privacy