Senior Supervisor - Control Tower & Key Account (Supply Chain Solutions))

Why Join Us? Be part of a global logistics leader driving end-to-end supply chain excellence. We offer not just a job—but a career with impact, growth, and innovation . ✨ Work-Life Balance : Enjoy a 5-day workweek that promotes your well-being. ✨ Generous Time Off : 14-20 days of annual leave to unwind and recharge. ✨ Rewarding Compensation : Competitive salary packages with double pay and discretionary bonuses. ✨ Health & Well-being : Comprehensive group medical insurance. ✨ Career Development : Structured development & leadership opportunities in a global network Job Descriptions: Involve PO Management to Destination Delivery for global customer across end-to-end supply chain. Understand the customer’s supply chain requirements and collaborate with the Account Manager to develop a strategic roadmap that aligns with both customer goals and company capabilities. Identify customer pain points and supply chain challenges, and proactively propose initiatives that drive process optimization, generate additional revenue, and/or deliver cost savings to customers and Yusen. Conduct regular business review meetings with customers and/or their service providers to evaluate performance, address concerns, and drive continuous improvement initiatives. Oversee service performance across the Yusen network as in Global Control Tower, ensuring strict adherence to Standard Operating Procedures (SOPs) and service level agreements. Partner with the IT department to support the enhancement of logistics systems and facilitate the implementation of optimization functionalities that improve operational efficiency. Job Requirements: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field. 5+ years of experience in Ocean freight forwarding or supply chain operations Intermediate level or above in MS Office, including Word, Excel, PowerPoint, Power BI, etc. Excellent analytical, problem-solving, and organizational skills. Strong communication and interpersonal abilities. Ability to work under pressure and manage multiple tasks. Fluent in both written and spoken English and Chinese For candidate who is with outstanding capabilities, Assistant Manager grade would also be considered. Interested parties please send full resume with employment history and expected salary to HRA Division, Yusen Logistics Global Management (Hong Kong) Limited by email to hr.ymhk@hk.yusen-logistics.com . Yusen Logistics Global Management (Hong Kong) Limited is an equal opportunity employer. All information collected will be used for recruitment purpose only. ＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜＜ About Yusen Logistics Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice. https://www.yusen-logistics.com/