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Customer Service Officer, Bank Call Centre (19K)

WallStone Partners & Company Limited · Tsim Sha Tsui, Yau Tsim Mong District

📅 14/08/2026
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Contract Customer Service Officer (Bank Call Centre) – Non-Sales From ASAP - Dec 31 2026. Subject to extension for 1 year. Basic Salary $19,000/month Working location Olympic/Mong Kok/Sheung Wan Monday - Sunday, 5 days per week. 9 am - 6 pm (9 hours per day, including 1 hour of meal break) Reasonable OT is required Annual Leave: 14 days Job Description: Handle customer inquiries from incoming calls regarding various banking products, ensuring accurate information is provided. Address customer requests related to product inquiries and services, delivering exceptional support and assistance. Perform account maintenance tasks, including updates and modifications as needed to ensure account accuracy. Provide administrative support to the team as assigned, assisting with various tasks to enhance operational efficiency. Contract until Dec 2026, subject to extension Requirements: Higher Diploma or above Fresh graduate with relevant customer service and hotline experience are welcome Good communication skill and telephone manner Detail-minded, Customer and service oriented Proficiency in spoken English, Chinese and Putonghua Requires a Chinese input method
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