QA Officer

Key Roles and Responsibilities System QA officer Responsible for establishing, implementing and maintaining factory management systems such as GMP, ISO 22000 and HACCP. Responsible for drafting and revising system documents, including quality manuals, SOP, work instructions and record forms. Responsible for organising internal audits, identifying problems, driving corrective actions and tracking closure; assisting in management review and formulating improvement plans. Responsible for preparing documentation for third-party certification and customer audits, coordinating on-site audit arrangements, resolving non-conformities and ensuring successful audit completion. Responsible for conducting system and standard training for staff, promoting full implementation of procedures and enhancing compliance awareness across the factory. Responsible for ensuring factory compliance with regulations, industry standards and customer requirements; managing production licences, qualification certificates and test reports. Responsible for the control of documents and records, maintaining change control, deviation and complaint management systems, and ensuring effective version control and full traceability of technical and quality records. Responsible for cross-departmental coordination with production, quality, engineering, warehouse and procurement teams to ensure full compliance with quality management systems. On site QA officer Responsible for conducting on-site QA inspection across the entire production workflow, including raw material dispensing, production operations, in-process material transfer and finished goods packaging. Verify strict adherence to SOP and compliance with defined process parameters; intervene and stop non-compliant practices in a timely manner, manage on-site abnormal incidents, maintain proper records and drive issues through to full closure. Responsible for quality non-conformity resolution. Coordinate the handling of production-related quality deviations, non-conforming goods and site-relevant customer complaints; lead root cause analysis, establish CAPA, track implementation status, verify effectiveness of implemented measures and compile complete official investigation reports. Responsible for regulatory compliance and quality system maintenance. Implement GMP requirements and relevant industry regulations; assist in reviewing and updating company quality documentation including SOPs and Quality Manuals;Organise compliance and job skill training for on-site QA staff to ensure full understanding of regulatory requirements and operational standards. Responsible for on-site hygiene and environmental control. Oversee cleanroom environmental parameters such as temperature and humidity, equipment cleaning and sanitisation procedures, personnel hygiene including gowning and hand disinfection, as well as raw material and finished products storage conditions. Ensure full compliance with GMP cleanroom management standards and minimise cross-contamination risks. Responsible for the daily management, shift rostering and performance evaluation of the on-site QA team. Elevate overall professional capability and operational efficiency; supervise QA staff in fulfilling their job obligations, and ensure full coverage of on-site quality oversight without any oversight gaps. Qualifications and Experience Bachelor's degree or above; majors in Pharmacy, Food Science and Engineering, Food Quality and Safety and other food-related disciplines are preferred. Possession of ISO 22000 and HACCP Internal Auditor Certificates is preferred; relevant experience in SC certification application and food industry external audits is highly desirable. Minimum 2 years of work experience in system and quality management in food manufacturing plants; experience in liquid sachet packaging factories is preferred. Has taken full part in the preparation, pre-audit arrangement, rectification and closed-loop follow-up for GMP & food production SC certification, third-party audits and customer site inspections. Hands-on experience in quality system documentation development, internal audit implementation and on-site production compliance control. Proficient in food industry systems including ISO 22000, HACCP and GMP; familiar with national standards and regulatory requirements applicable to food production. Capable of independently drafting, revising and managing the full lifecycle of quality system documents, HACCP plans and work instructions. Familiar with the entire production process of dispensing, filling and packaging for liquid sachet products; able to identify quality risks and formulate corresponding prevention and control actions.