Head, Commercial Banking Business Centre

As Head of the Commercial Banking Business Centre, you will be responsible for leading and managing the overall operations, strategic direction, and performance of a Commercial Banking Business Centre within RHB Bank Berhad. This role focuses on driving business growth, deepening client relationships, and ensuring the delivery of high-quality commercial banking services to meet the needs of our corporate and SME clients. Job Responsibilities: * Formulate and execute business strategies and plans to achieve the Commercial Banking Business Centre's financial targets (e.g., loan growth, deposit growth, fee income, PBT) and non-financial objectives. * Lead, motivate, and develop a team of Relationship Managers and support staff, fostering a high-performance culture and ensuring effective talent management. * Manage and grow a portfolio of commercial clients, identifying cross-selling opportunities for other banking products and services (e.g., trade finance, cash management, treasury). * Oversee the credit assessment and approval process for commercial loans, ensuring compliance with credit policies, risk appetite, and regulatory requirements. * Build and maintain strong relationships with key clients, prospective clients, and internal stakeholders to enhance business development and client retention. * Monitor market trends, competitive landscape, and regulatory changes to identify new business opportunities and mitigate risks. * Ensure adherence to all internal policies, procedures, and external regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC). * Prepare and present regular performance reports to senior management, highlighting achievements, challenges, and proposed solutions. * Drive customer satisfaction initiatives and ensure excellent service delivery within the Business Centre. * Actively participate in community and business networking events to enhance RHB Bank's brand and market presence. Job Qualifications: * Bachelor's Degree in Finance, Banking, Business Administration, Economics, or a related field. A Master's degree or professional banking certifications are advantageous. * Minimum of 10-12 years of progressive experience in commercial banking, corporate banking, or SME banking, with at least 5 years in a leadership or management role. * Proven track record of achieving sales targets, managing client portfolios, and driving business growth in a commercial banking environment. * Strong understanding of commercial banking products, services, credit risk assessment, and financial analysis. * Excellent leadership, team management, and interpersonal skills, with the ability to motivate and develop a high-performing team. * Exceptional communication, presentation, and negotiation skills. * In-depth knowledge of local banking regulations, compliance requirements, and market dynamics in Malaysia. * Demonstrated ability to build and maintain strong client relationships and a robust professional network. * Proficiency in financial software and Microsoft Office Suite (Word, Excel, PowerPoint). * Results-oriented, strategic thinker with strong analytical and problem-solving abilities.