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We are looking for an energetic and highly proactive EDI & e-Invoicing Implementation Specialist to join our international implementation & operational support team. In this key technical and client-facing role, you will bridge global clients with our development and engineering teams in Poland, driving seamless system rollouts, operational excellence and customer success. Candidate Profile Documented experience in implementing IT systems Hands-on experience in positions combining technical project execution with direct customer contact Very good command of English without accent traces enabling fluent technical communication with internal and external clients Knowledge of other Asian languages such as Chinese, Mandarin or Japanese as a strong plus Fluent use of implementation and ticketing tools including JIRA Practical knowledge of project management principles and methodologies Practical usage of AI tools for work execution, process automation and daily task optimization Ability to act proactively and independently in a dynamic operational environment Your Responsibilities Execution of implementation activities for EDI and e-Invoicing projects Operational support in the region regarding the implementation and maintenance of active clients Direct cooperation in an international environment with Polish technical and development teams during ongoing implementations Reporting Service Level Agreement (SLA) indicators and handling customer satisfaction surveys for selected clients Future support for sales activities on behalf of the production team as a domain expert in EDI and e-Invoicing For You Work in an international and multicultural environment with direct collaboration with development teams in Poland Access to modern EDI, e-invoicing and AI-driven automation technologies Participation in large-scale international projects widely recognized across the global market Clear career progression paths and opportunities for professional growth Flexible hybrid work policy supporting work-life balance