Key Account Manager

Responsibilities Manage and grow a portfolio of luxury sellers across watches, bags, and accessories. Build strong relationships with store partners and individual sellers to drive long-term engagement. Achieve GMV growth through increased listings, inventory expansion, and seller performance. Set account targets, monitor performance, and implement action plans to improve results. Onboard and activate new sellers efficiently to accelerate time-to-value. Proactively identify account risks and execute retention strategies to prevent churn. Drive upsell and cross-category opportunities within existing seller accounts. Gather market and seller insights to support category growth and pricing decisions. Qualifications 3–5 years of experience in Key Account Management, Partnerships, or B2B Sales. Background in luxury, fashion, e-commerce, or marketplace businesses is preferred. Proven track record of achieving growth and revenue targets. Strong relationship management, communication, and stakeholder engagement skills. Data-driven mindset with the ability to translate insights into action. Highly organized with strong attention to detail and account ownership. Fluent in Thai and English; Japanese or Chinese is a plus.