IT Support Executive

Job Description · Install, configure, deploy, and support laptops, desktops, operating systems, applications, and hardware. · Maintain and manage the firm’s IT infrastructure. · Provide daily IT support to internal users via face-to-face, remote access, phone, and email. · Troubleshoot issues related to systems, networks, hardware, and software. · Prepare computers and conduct IT orientation sessions for new employees. · Replace hardware components to resolve technical issues as needed. · Manage user accounts, including creation, modification, deletion, and resolving login or password problems. · Maintain accurate records of computer hardware and software inventory, movements, and disposals. · Coordinate with vendors for warranty services, parts replacement, onsite support, and technical problem resolution. · Prepare outdated computers and hardware for secure disposal, ensuring data is properly erased. · Assist with other IT-related tasks and ad hoc duties as assigned. · Provide technical and system support for General Meetings, including registration, voting and meeting platform coordination. · Support share registrar systems and troubleshoot technical issues during meeting proceedings. Requirements: · Minimum Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field. · Proficient in common business applications such as MS Word, Excel, Access, and PowerPoint · Fresh Graduates and welcome to apply. · Skilled in documenting standard and application operating procedures. · Self-motivated, enthusiastic, and eager to learn in a dynamic and fast-paced environment. · Passionate about technology and driven to deliver impactful technology solutions. · Strong interpersonal and communication skills, with the ability to engage effectively at all levels. · Excellent analytical and troubleshooting abilities.