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Responsibilities: Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the Concierge team, providing ongoing training and fostering collaboration to improve operational efficiency and enhance customer service. Coordinate with various internal departments to address customer inquiries and complaints, seeking innovative ways to enhance the quality of the Concierge experience. Perform administrative tasks as required, including preparing reports, replying to emails, rosters and other duty assignments. Establish and maintain strong relationships with customers to ensure satisfaction. Plan, organize, and monitor the deployment of manpower and resources for the Concierge team to effectively support daily operations and events. Ensure that grooming and performance standards of the Concierge team are consistently maintained. Conduct regular walk-arounds and checks to monitor the Concierges and perform duties at the Concierge desk as needed. Requirements: Tertiary educated or above. Certificate in customer service, hospitality or related disciplines is preferred. 2 years of experience in customer services, preferably in facilities management, property management, hotel or airlines. Previous experience in Smart Facilities Management and POS systems is preferred Hands-on experience using MS Office applications. Hands-on experience working at concierge is preferred Presentable, customer-oriented, and a good team player. Proficient in both written and spoken Cantonese, English, and Mandarin. Candidates with less experience may be considered for the position of Assistant Customer Services Officer We Offer: Attractive salary package Annual leaves Medical insurance Voluntary dental scheme Discretionary Bonus¸ Performance award, Referral bonus On-job training Excellent career promotion prospect Interested parties please send application letter with detailed resume, current and expected salary to Human Resource Department through one of the following means: Mail: Unit 213-215, Building 1E, No. 1 Science Park East Avenue, Hong Kong Science Park, Pak Shek Kok, Shatin, N.T. Email: Click 'Apply Now' All personal data collected will be used for employment-related purposes only
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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