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Job Responsibilities Handle and follow up customer phone enquiries, and provide basic product support and responses. Provide basic technical support and initial troubleshooting for products, and offer clear product operation guidance to customers. Handle customer service cases and related follow-up tasks to ensure issues are properly resolved. Arrange and coordinate customers’ routine maintenance services and maintain good communication with related departments. Respond to and follow up on customer enquiries regarding products and services in order to enhance customer satisfaction. Assist in the department’s daily administrative and clerical duties. Maintain records of product and spare parts inventory and update related data. Perform document filing, record keeping and general clerical duties. Carry out any other ad hoc duties as assigned by supervisor. Job Requirements Diploma or above. At least 1 year’s relevant experience in customer service or related fields. Good command of spoken Cantonese, Putonghua and English. Good customer service orientation and communication skills, with the ability to handle customer enquiries in a clear and patient manner. Able to remain calm and professional under pressure while maintaining a good service attitude. Detail-minded, reliable and able to handle multiple routine tasks. Proficient in basic computer applications (such as MS Office) and Chinese and English word processing. A good team player who is proactive and willing to support colleagues when necessary. Benefits 10 – 17 days annual leave Birthday leave Bereavement leave Double pay Medical insurance (inpatient & outpatient coverage) Staff purchase discount Application An attractive remuneration package and excellent career prospects will be offered to the right candidates. Interested parties please send a full resume with expected salary and availability by clicking “Apply Now” to submit your application. Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only. Our company will retain the applications for a maximum period of 12 months after the selection process is finalized.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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