ID Administrator (Singaporean/PR Only) Urgent Hiring!

Location: Kaki Bukit Employment Type: 2-Year Renewable Contract Salary: $2,700 - 2,900 Working Hours: Monday to Friday 8:00 AM – 6:30 PM Off on Saturdays, Sundays & Public Holidays Minimum qualification: Local Polytechnic Diploma Key Responsibilities User Access Management (UAM) Process user access provisioning, modification, and removal requests. Review account request forms to ensure all required information and approvals are obtained. Coordinate with System Owners and relevant stakeholders for approvals. Implement approved user access requests according to established SOPs. Verify completion of requests and notify requestors upon completion. Maintain proper documentation and filing of supporting evidence. Access Review & Account Administration Coordinate periodic user access reviews. Retrieve access request listings and monthly staff leaver reports. Perform first-level checks for unnecessary or inactive accounts (e.g. inactive for more than 90 days or staff who have left the organization). Send reminders to users with inactive accounts exceeding 60 days. Generate access review reports by division. Follow up with divisions to ensure timely completion and HOD approvals. Ensure all approved actions are implemented within the required timelines. Meeting Coordination (2–3 times per month) Coordinate and schedule meetings with participants. Prepare, submit and maintain meeting minutes. Prepare broadcast messages and meeting communications. Perform general administrative and filing duties. Job Requirements Minimum 2 years of experience in User Access Management (UAM), Identity & Access Management (IAM), or a similar administration role. Meticulous with strong attention to detail, especially when reviewing request forms and documentation. Comfortable communicating with stakeholders via email and phone to guide them through the required processes. Good working knowledge of Microsoft Excel, including VLOOKUP. Candidates with prior experience in a Contact Centre or Helpdesk environment and who are keen to transition into a User Access Administration role will have an added advantage. Proficiency in additional languages will be advantageous to support client communication needs and enhance service delivery. Mandarin-speaking candidates will have an added advantage as the role may require communication with Mandarin-speaking stakeholders. Candidates should be able to travel to the Kaki Bukit office within approximately 30–45 minutes. Applicants residing nearby will have an added advantage.