Senior Manager - Agency Management

Responsibilities: Develop development plan and promote agents to recruit high-potential agents, drive development momentum and motivation with recruitment allowances; In line with the Company’s long-term and short-term development goals, formulate and implement business-related plans; mobilize operational resources to ensure achievement; Lead or participate in regular agent meetings, organize one-on-one sessions with District Leader to provide guidance and coaching; Perform analysis on team performance data and identify the team's operational strengths and weaknesses for promotion or improvement; Promote the implementation of the Agent Basic Law on related management measures, foster a mutually respectful, positive, and high-performing team culture; Facilitate team with a Short-term / Long term goals, guiding the team toward structured and sustainable growth; Conduct compliance and quality education through daily interactions and, where necessary, organize specialized agent activities or meetings; Monitor data and activity anomalies, promptly report and manage with risk management procedures; Capture frontline suggestions, pain points, and market intelligence to help the Company and the team strengthen competitiveness; Resolve requests and complaints effectively, identifying potential opportunities for business improvement. 制定團隊組織發展計畫，組織並推動代理人招募具發展潛力的代理人，爭取招募津貼及職級以提供發展動力； 配合公司長期及短期發展目標，制定並執行營業相關的行動計畫，推動運營資源以確保目標完成； 主持或參與代理人定期會議，組織日常宣導以保持團隊活躍度，與重點代理人團隊長進行一對一面談，提供溝通與輔導； 分析團隊資料，並及時發現團隊經營亮點/問題，加以推廣/改進； 推動執行代理人基本法及相關管理辦法，建設代理人團隊文化，建立互相尊重、積極向上的銷售氛圍； 團隊共識設定長短期目標及針對性獎勵，引導團隊逐步成型； 通過日常交流、專項宣導、警示教育等形式進行合規及品質教育，必要時安排代理人專題活動或會議； 密切留意資料及活動異常，按風控程式及時通報與管控; 收集前線建議、痛點及市場資訊，協助公司與團隊提升競爭力； 基於專業判斷，合理回應及處理需求與投訴，為公司提供潛在突破。 Requirements: Bachelor’s degree or above, preferably in Insurance, Finance, Marketing or related disciplines; Minimum 5 years of experience in insurance agency management or sales management, with proven track record in team recruitment, retention and KPI achievement preferred; Possession of relevant insurance professional qualifications (e.g. IIQE) is preferred; Solid knowledge of insurance regulations, compliance requirements and risk control processes; Strong leadership, communication, coordination, data analysis and execution skills; Goal-oriented mindset with high resilience under pressure and team motivation ability; Good spoken and written Mandarin, Cantonese and English. 本科或以上學歷，保險、金融、行銷或相關專業優先； 5年以上保險代理人管理或銷售管理經驗，具有團隊招募、留存及KPI達成實績者優先； 持有保險相關專業資格（如IIQE）者優先考慮； 熟悉保險行業法規、合規要求及風險控制流程； 優秀的領導力、溝通協調能力、資料分析能力及執行力； 具備較強的目標導向、抗壓能力和團隊激勵能力； 流利普通話、粵語及英語。 Application Interested parties please send a detailed resume, stating current and expected salary to Human Resources Department. Information supplied will be treated in strict confidence and used in accordance with the Personal Data (Privacy) Ordinance. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful.