🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Responsibilities: Respond to customer inquiries via phone, email and Islash System in a timely manner Resolve customer complaints and issues efficiently and professionally Collaborate with internal teams to address customer needs and enhance service delivery Monitor customer feedback and suggest improvements to satisfy customer Maintain customer database in accurate Assist in service contract renewal issue. Ad hoc tasks assigned by the supervisor. Requirements: F.5 / DSE or above education Relevant experience in CS field is highly preferred Fluent in written and spoken English and Cantonese and Mandarin Proficiency in MS Office application and Chinese word processing Experience in Alcatel-Lucent contact center solution is an advantage Good communication, interpersonal skills and telephone manner Good team-spirit and problem-solving skills Shift duty on Saturday a.m is required but substitute leave will be offered We offer 5-day work week, public holidays, group medical and attractive bonus scheme, training & development and excellent career prospects to the right candidate. Interested parties please apply with the resume including your current and expected salary with contact details to us All applications will be treated in strictly confidential and personal data collected will be used for recruitment purpose only.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.